By Floyd Coates
ISBN-10: 096786240X
ISBN-13: 9780967862408
I requested the revenues woman, "Pardon me, maam, do you've got a bathroom?" She spoke back, "Our bogs aren't for purchasers! "However, for those who get into your motor vehicle and force south a few blocks then flip east and move one other block or so, you'll discover a eating place that allows you to allow you to use their toilet." i assumed approximately that and discovered that i used to be going to need to interrupt the writing of the order for $3,000 worthy of sunshine furnishings. i used to be going to need to interrupt it to discover another enterprise on the town whose bathrooms have been for patrons. As I received into my automobile, i spotted that I may still most likely position my order with a person who used to be extra all in favour of my wishes. This publication is an autobiography of the author's existence and his studies with customer support. It offers guidance on succesfully pleasant all kinds of shoppers
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Extra info for Our Toilets Are Not For Customers
Sample text
I had it twice. The first time I was at a watermelon picnic. The drummer in the band, a nearly 75-year-old man, suddenly keeled over. Though I was a candidate for Congress, shaking hands and kissing babies, I rushed through the crowd from the back of the outdoor amphitheater to the fallen man. I futilely attempted to resuscitate him until a local doctor pronounced him dead. After that first experience with CPR my confidence was so shaken, I was reluctant to try again. Some months later, I had just arrived to check-in at the McCormick Hotel in Chicago.
He sold more air filters, oil, washer fluid, brake fluid, light bulbs and gasoline than the other three stations combined. Why? Jim smiled. Jim worried about his customers. That is why he had so many. 8 I learned from Jim Phagan My neighbor, Jim Phagan, was extremely good, courteous, kind and helpful. If I were ever as good as he, I would let everybody know. I would be one arrogant dude. In life we need examples, heroes, role models, who set standards for us. Jim was one of these. Jim was concerned that I not kill myself while doing a brake band replacement on my car.
But I know it was wrong. So, we have a company policy against cussing. Good cussing and bad cussing – I don’t want the folks in my employ saying bad things about God because I don’t want Him to get angry at me or any of my folks. Secondly, I don’t want to create anger, frustration or embarrassment to other people who work at American Plastic. So we do not allow personal cussing. We do not have personal cussing, the cussing against people. We do not have God-cussing, the improper and irreverent use of references to God.