By Bob Edgar
ISBN-10: 1578200172
ISBN-13: 9781578200177
This article teaches the developer the way to construct a strong PC-based machine telephony procedure that might offer fax-on-demand, present account prestige, package deal monitoring, appointment affirmation and extra.
Read or Download PC-Telephony; The Complete Guide to Designing, Building and Programming Systems Using Dialogic and Related Hardware PDF
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Extra info for PC-Telephony; The Complete Guide to Designing, Building and Programming Systems Using Dialogic and Related Hardware
Sample text
The VRU will be able to answer the incoming call and transfer to the desired extension by using the flashhook and dial call transfer capability of the PBX. Incoming call arrives from CO trunk. PBX hunts for free extension in VRU group, routes call through to that extension. VRU answers call, prompts caller to enter an extension. VRU transfers call to extension by sending flashhook, waiting for dial tone from PBX, dialing new extension. This may enable the VRU to catch a definite indication of a caller hangup.
Government Surveys Constituents of local governing bodies and councils have encountered many roadblocks in telegraphing their concerns and issues in a timely and collective fashion. It is difficult to survey a constituency on its various issues in order to prepare for press conferences and facetoface meetings. This data can be transcribed and compiled in order to put together a profile or abstract of citizens of a certain town, borough, or county. This process is an arduous, and painstaking task which sometimes takes so long that the data may no longer be newsworthy or germane when finally compiled.
Incoming call arrives from CO trunk. PBX hunts for free extension in VRU group, routes call through to that extension. VRU answers call, prompts caller to enter an extension. VRU transfers call to extension by sending flashhook, waiting for dial tone from PBX, dialing new extension. This may enable the VRU to catch a definite indication of a caller hangup. This type of configuration is sometimes referred to as drop and insert: a call may be ''dropped" to a voice processing board or "inserted" through to the PBX.